CodeFusion AI Employee Handbook 9.1 Grievance Reporting Procedure • Employees experiencing workplace issues should first report their grievance to their im- mediate supervisor or manager. • If the issue remains unresolved or if the complaint involves the supervisor, employees may escalate their concern to the HR department for confidential handling. • Employees may submit grievances verbally or in writing to HR, who will acknowledge the complaint and initiate an investigation where necessary. • HR will ensure a fair, unbiased, and prompt resolution while maintaining confidentiality. • Employees have the right to seek clarification, request mediation, or appeal decisions if they feel their grievance has not been addressed properly. 9.2 Grievance Committee and Legal Compliance • As per Section 33 of the Bangladesh Labour Act, 2006, every company with more than 50 employees must establish a Grievance Committee to review and resolve complaints. • The Grievance Committee should consist of equal representatives from both management and workers to ensure a fair decision-making process. • The committee must provide a resolution within 30 days of receiving the complaint, as mandated by law. • Employees who feel their complaints have not been adequately addressed may seek legal redress through appropriate labor authorities. 9.3 Protection Against Retaliation • Employees raising complaints in good faith are protected from any form of retaliation or discrimination. • Any act of retaliation against an employee for filing a grievance will be subject to disci- plinary action. • Confidentiality will be maintained throughout the grievance resolution process to protect the complainant. 10 Exit Process & Final Settlement At CodeFusion AI, we ensure that employee exits are managed professionally, transparently, and in compliance with the Bangladesh Labour Act, 2006 (Updated 2018). This section out- lines the resignation process, notice periods, termination policies, and final settlement proce- dures. 8